Last updated: 12 October 2026
This privacy notice tells you what to expect us to do with your personal information.
- Contact details
- What information we collect, use, and why
- Lawful bases and data protection rights
- Where we get personal information from
- How long we keep information
- Who we share information with
- How to complain
Contact details
The Handy Marketing Company Ltd
Telephone: 07734 329352
Email: hello@thehandymarketingcompany.com
What information we collect, use, and why
We collect or use the following personal information for the operation of client or customer accounts:
- Names and contact details
- Addresses
- Purchase or service history
- Account information, including registration details
We collect or use the following personal information for information updates or marketing purposes:
- Names and contact details
- Marketing preferences
We collect or use the following personal information for dealing with queries, complaints or claims:
- Names and contact details
- Addresses
- Purchase or service history
- Customer or client accounts and records
- Financial transaction information
- Correspondence
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights, which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access: you have the right to ask us for copies of your personal information. You can request other information, such as details about where we get personal information from and who we share it with. Some exemptions mean you may not receive all the information you ask for. Read more about the right of access.
- Your right to rectification: you have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
- Your right to erasure: you have the right to ask us to delete your personal information. Read more about the right to erasure.
- Your right to restriction of processing: you have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
- Your right to object to processing: you have the right to object to the processing of your personal data. Read more about the right to object to processing.
- Your right to data portability: you have the right to ask whether we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
- Your right to withdraw consent: when we use consent as our lawful basis, you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond without undue delay and, in any event, within one month.
To make a data protection rights request, please contact us using the details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:
- Consent: we have your permission after we provide you with all relevant information. All of your data protection rights may apply, except the right to object. To be clear, you can withdraw your consent at any time.
- Contract: we have to collect or use the information to enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Our lawful bases for collecting or using personal information for information updates or marketing purposes are:
- Consent: we have your permission after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you can withdraw your consent at any time.
- Contract: we have to collect or use the information to enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
- Consent: we have your permission after we have given you all relevant information. All of your data protection rights may apply, except the right to object. To be clear, you can withdraw your consent at any time.
- Contract: we have to collect or use the information to enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
- Legal obligation: we have to collect or use your information to comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Where we get personal information from
- Directly from you
- Publicly available sources
How long we keep information
36 months from the last account activity.
For more information on how long we store your personal information, or the criteria we use to determine this, please contact us using the details above.
Who we share information with
Others we share personal information with:
- Debt collection agencies
- Professional or legal advisors
- Suppliers and service providers
- Professional consultants
How to complain
If you have any concerns about our use of your personal information, you can make a data protection complaint to us:
Email: hello@thehandymarketingcompany.com
Telephone: 07734 329352
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
ICO Head Office
4th Floor, No.3 Circle Square
5 Hawkshaw Street
Manchester
M1 7BL
Helpline number: 0303 123 1113
Website: www.ico.org.uk/make-a-complaint
